bcc99's commitment to responsible gaming
Entertainment is a source of enjoyment — but within limits. bcc99 is committed to helping you play safely.
Let gaming be a source of fun, not addiction
bcc99 believes that online casino and betting should be an entertaining experience — never a source of financial or emotional stress. We want every player to play consciously and within healthy limits.
Responsible gambling is not just about placing smaller bets — it means staying in control of your time, money, and emotions. bcc99's platform has multiple tools and measures in place to protect you, which you can use at any time.
Remember: there is no guarantee of winning. Every game depends on chance. So always play with an amount that, if lost, will not affect your daily life or your family.
- Play for entertainment only
- Set a budget in advance
- Avoid revenge betting after a loss
- Do not play under the influence of alcohol or emotional stress
- Take regular breaks
- Reach out to support when needed
Our protection tools
bcc99 helps you stay in control of your gaming experience. Using the tools below, you can set your own limits.
Set a deposit limit
You can set a daily, weekly, or monthly deposit limit. Once the limit is set, it will not be possible to deposit more than that amount, keeping your budget protected.
Time limits and session control
Decide in advance how long you will play. The session timer will alert you after the set time, so you can take a conscious break.
Self-exclusion
If you feel you need a temporary break from gaming, you can suspend your account for a set period of time. Logging in will not be possible during this time.
Loss limit
Your session will automatically end after you have lost a set amount. This tool helps protect you from significant financial losses.
Reality check
At regular intervals, bcc99 will send you a pop-up notification showing how long you have been playing and a summary of your wins and losses, so you can make a conscious decision.
24/7 support service
If you have any concerns about your gaming, contact bcc99 via live chat or email. Our trained team is always ready to assist in Bengali and English.
For adults only
All gaming and betting services at bcc99 are for players aged 21 and above only. We verify your age at the time of account registration. Protecting minors from gambling is our responsibility and yours too. Please be mindful that no child or teenager in your family is able to access this platform.
Warning signs of problem gambling
If any of the following apply to your life, it is the right time to seek help.
You are placing larger bets to try to recover money you have lost.
You are hiding your gambling from family or friends.
You feel anxious, restless, or irritable when you are not gambling.
You are spending money meant for daily needs (food, rent) on gambling.
You keep trying to stop gambling but cannot.
Gambling is causing problems in your work, studies, or relationships.
Control tools and how to use them
Log in to bcc99, go to Account Settings, and activate any of the tools below from the "Responsible Gaming" section.
| Tool name | What it does | When it takes effect |
|---|---|---|
| Deposit limit | Caps the maximum deposit amount within a set time period | As soon as it is set |
| Loss limit | Session ends automatically after a set amount is lost | As soon as it is set |
| Session timer | Displays an alert message after a set amount of time | At every login |
| Time-out | Temporarily closes the account for a set number of days | Within 24 hours of the request |
| Self-exclusion | Permanently deactivates the account on a long-term basis | After contacting support |
Build healthy gaming habits
Playing responsibly means training yourself to follow rules. Following a few simple habits at bcc99 will keep your experience positive at all times.
- Set a fixed budget before you play and never exceed that limit.
- Also set a win target — stop playing once you reach it.
- Take at least a 15-minute break every one to two hours.
- Never gamble with borrowed or loaned money.
- Instead of playing many games at once, focus and enjoy one game at a time.
- Do not think of gambling as a source of income — it is entertainment.
If you need help, talk to us
If you feel that gambling is having a negative impact on your life, do not face the problem alone. bcc99's support team is always by your side.
- Chat with us in Bengali on 24/7 live chat — any time, any day.
- Email us: [email protected] — we will respond promptly.
- Request self-exclusion or a time-out through support — action will be taken without any questions.
Protecting family and minors
If there are children or teenagers in your household, keep your account details secure. Never share your login information with anyone. Always log out of bcc99 after using a device.
You can use parental control software on your device to prevent children from accessing online gambling sites. Consider using the various free and paid parental control tools available in Bangladesh.
Remember: creating an account or playing on bcc99 is strictly prohibited for anyone under 21 years of age. In the event of a violation of this rule, the account will be permanently closed and deposited funds may be forfeited.
Advice for families
- Do not share your password
- Make sure to log out
- Enable parental controls
- Do not play in front of children
- Inform support if needed
Frequently asked questions about responsible gaming
Enjoy entertainment responsibly
bcc99 offers cricket betting, slots, live casino, and much more — all in a safe environment. Browse our FAQ or start playing now.