Privacy Policy — bcc99 Protects Your Information

Last Updated: January 2026

Introduction & Scope

bcc99 is a safe and reliable online casino and betting platform for players in Bangladesh. This privacy policy provides a detailed description of how the personal information you provide while using our services is collected, stored, used, and protected.

This policy applies to the bcc99 website (https://bcc99.lat), the mobile browser version, and all of our digital services. By registering on our platform or continuing to use our services, you are agreeing to the terms of this privacy policy. If you disagree with any part of this policy, please stop using our services and contact us at [email protected].

We never sell your information or transfer it to unauthorized third parties. Protecting your data is our highest priority.

Data Collection & Use

1

What Information We Collect

To keep your experience on the bcc99 platform safe and uninterrupted, we collect the following types of information:

1.1 Personal Identification Information

Full name (in Bengali or English)
Date of birth (for age verification)
Email address
Mobile phone number
Current and permanent address
National ID card or passport number (for identity verification where applicable)

1.2 Financial & Payment Information

bKash, Nagad, or Rocket account number
Bank account details (for bank transfers)
Transaction history and amounts
Deposit and withdrawal records

1.3 Technical Information

IP address and device location
Browser type and version
Operating system
Session logs and usage patterns
Data obtained from cookies and similar tracking technologies

1.4 Gaming Activity Information

Play history, bet amounts, and results
Bonus and promotion usage records
VIP level and points details
Time and pattern of activity on the platform

2

How We Collect Information

bcc99 collects your information in the following ways:

Directly provided information: Information you provide yourself during registration, profile completion, payment forms, or when contacting support.
Automatic collection: When you browse our website, cookies, log files, and web beacons automatically collect certain information.
Received from third parties: Transaction confirmation details from payment processors (bKash, Nagad, Rocket, banks).
Identity verification services: Information is sometimes verified through trusted verification service providers to ensure security.

3

How Your Information Is Used

bcc99 uses the information it collects only for the following legitimate purposes:

Account management: To create, verify, and keep your account secure.
Service delivery: To complete gaming services, bonuses, promotions, and payment processing.
Customer support: To resolve your questions or complaints and provide 24/7 support.
Security and fraud prevention: To prevent unauthorized access to accounts and fraudulent activity.
Responsible gaming: To monitor your gaming habits and provide alerts when needed.
Legal compliance: To maintain compliance with applicable laws and regulations.
Service improvement: To improve our platform, features, and user experience.
Communication: To send important account updates, security notices, and relevant promotional information (only with your permission).

We never sell or rent your personal information to other companies for marketing purposes.

Data Sharing & Security

4

Sharing Information with Third Parties

bcc99 may share your information with specific third parties in limited circumstances and subject to strict conditions:

Payment service providers: bKash, Nagad, Rocket, and authorized banks — only the information necessary to complete transactions.
Technology partners: IT service providers who help maintain platform functionality, operating under strict confidentiality agreements.
Identity verification services: Authorized verification providers for the purpose of security and fraud prevention.
Legal authorities: In compliance with applicable law in the case of valid legal claims, court orders, or mandatory government requests.

Outside of the above cases, we do not share your personal information with any third party without your explicit consent. All of our service partners operate under a Data Processing Agreement (DPA), which ensures their data protection obligations.

5

Our Data Security Measures

bcc99 follows the highest industry standards to protect your information. Our security measures include:

SSL/TLS encryption: All data exchanged between your browser and our servers is protected by 256-bit SSL encryption.
Encrypted data storage: Your sensitive information is stored in encrypted form, protected from unauthorized access.
Firewall and intrusion detection: Advanced firewalls and automated security monitoring systems remain active at all times.
Access controls: Staff are given limited access only to the information necessary for their work.
Regular security audits: Our systems undergo regular security testing.
Two-factor authentication: Two-factor authentication is available to provide an additional layer of protection for your account.

You also play a role in protecting your data — keep your password strong, do not share it with anyone, and notify us immediately if you notice any suspicious activity.

6

Cookies and Similar Technologies

The bcc99 website uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.

The cookies we use:

Essential cookies: Required for the core functionality of the website — login sessions, security tokens, etc. Blocking these will prevent the site from working properly.
Functionality cookies: To remember your preferences (language, display settings).
Analytics cookies: To understand how users interact with the site — always based on anonymous data.

You can control or disable cookies from your browser settings. Keep in mind, however, that disabling certain cookies may limit some features of the site.

7

Special Protection for Payment Information

bcc99 follows the highest standard of security measures to protect your financial information:

We never store your full mobile banking PIN, OTP, or full bank password.
Transactions via bKash, Nagad, Rocket, and bank transfer are completed within the respective gateway's own secure environment.
The minimum deposit amount is ৳100 and the minimum withdrawal is ৳800 — transaction requests below these limits are automatically rejected.
All withdrawals are generally processed within 1 hour, and identity verification is carried out for every withdrawal.
An automated alert system activates in the case of unusual transactions.

8

Data Retention Period

We retain your information only for as long as it is needed or legally required:

Active account: All relevant information is retained for the duration that the account remains active.
After account closure: Financial and transaction-related information is retained for a specified period for legal and security reasons.
Marketing communications: Marketing communications are stopped immediately upon withdrawal of your consent.
In the case of legal claims: Relevant information may be retained until any active dispute or legal claim is resolved.

Your Rights & Contact

9

Your Rights as a User

As a user of bcc99, you have the following rights, which we fully recognize:

Right to access: You have the right to know what information we hold about you and where it is being used.
Right to rectification: If your account contains incorrect or outdated information, you can request that it be corrected.
Right to erasure: In certain circumstances, you can request that your personal information be deleted (subject to legal obligations).
Right to restrict processing: In certain cases, you can request that the processing of your information be limited.
Right to object: You can object to the use of your information for marketing purposes and withdraw your consent at any time.
Right to data portability: You can request your data in a common, machine-readable format.

To exercise these rights, email [email protected] or contact us via 24/7 live chat. We generally respond to your request within a reasonable time.

10

Protection of Minors

bcc99 is a responsible online gaming platform. Our services are intended only for individuals aged 21 and above.

We do not knowingly collect personal information from anyone under the age of 21.
Date of birth is verified at registration and minors are not permitted to open an account.
If we become aware that a minor is using our services, we will immediately suspend that account and delete the associated information.
If parents believe their child has registered on our site, please contact [email protected] immediately.

11

Changes to the Privacy Policy

We may update this privacy policy from time to time. For any significant changes, we will take the following steps:

The "Last Updated" date on this page will be changed.
Registered users will be notified of important changes via email or through the platform.
Continued use of the service after an update will indicate that you have agreed to the new policy.

We recommend that you revisit this page occasionally to stay informed about the latest policy.

12

Contact & Complaints

If you have any questions, concerns, or complaints regarding this privacy policy, please contact us:

Email: [email protected]
Live Chat: 24 hours, 7 days — in Bengali and English

Our privacy team takes your requests seriously and tries to respond as quickly as possible. We believe transparency and trustworthiness are the foundation of good service.

Play safe, play with joy

Your information is secure at bcc99. Enter the platform now and enjoy a safe gaming experience.

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Your Privacy Is Our Responsibility